FAQ

Sometimes, booking your holiday over the internet can be a little confusing and internet shopping isn’t always for everyone. Our visitors often ask various questions, so we have put together a list of FAQs. We love to hear from you, but we want to help you book your holiday and make it as easily as possible.

There is no need to worry if you have a question that isn’t on the list, because our contact details are at the bottom of the page.

If there is something you would like to know then please get in touch. We are here to help.

FAQ's
FAQ’s

What is The Highland Club?

The Highland Club is a series of 109 luxury apartments that are mostly for holiday rentals.  Around 200 years ago, the English thought it a good idea to create a stronghold in the Highlands. The Jacobites and the English fought to hold control in, arguably, a central point in the Highlands. The fort became St Benedictine’s Abbey when the Lovat Estate donated it to the monks. The early 90’s saw the abbey close and become a small heritage exhibition and then a development by the Santon Group.

Is The Highland Club a hotel?

The Highland Club is made up of 109 self-catering apartments, which are individually owned. The majority of the apartments are for holiday rental, while a few are residential.

What is self-catering?

Self-catering is a holiday or vacation rental that is growing in popularity. It is a term we use to describe hiring a cottage or apartment for a set number of people for a set period of time. The accommodation includes a range of “home from home” conveniences so you can cook your own food for example. The idea is to give you the maximum amount of flexibility during your holiday. You can come and go as you please and have no time restrictions other than check-in and check-out.

Can we bring our dog?

There are some cottages that will allow dogs. You may not bring your dog into the Abbey but you can walk around the grounds. Rules and conditions do apply to this. To see which cottages are animal friendly, go to the “search availability bar” and tick the “advanced search” box.

Can anyone use the Highland Club facilities?

The Highland Club facilities are private and open to owners and self catering visitors to the Highland Club. If necessary, show a member of staff your apartment key.

What is the best way to travel to The Highland Club?

You can find directions to the Highland Club on our Transport and Travel page. However, if you wish to sight see and explore, then it is essential to bring a car. Car rentals are available from Inverness Airport, Inverness Railway Station or the town. There is a gas station in Fort Augustus village.

How do I book accommodation at The Highland Club?

We have made our website as convenient as possible for you, so there are a few ways to book up. If you know the apartment you want, then go to the home page and click on the relevant building on the interactive map. Click on on “view availability/book” and select your arrival date and then the number of nights. Complete the booking form and wait for our confirmation email.

If you do not know which apartment you want, but know The Highland Club is definitely for you, then use either our “refine your requirements” bar or “search availability” bar.  Select your apartment, arrival date and then complete the booking form.

You can view all our properties here.

How do I pay for my holiday?

Highland Club Scotland accept payments by most credit/debit card providers. There are no credit card charges on our website, however, we can also accept bank transfers and card details given over the phone.

25% deposit will secure your booking, and the balance will be due 6 weeks before your arrival. If you book less than 6 weeks before arrival then full payment will be required.

Deposit or total payment must be credited to our account within 7 days of booking.

Where possible, we will be as flexible as we can so if you are unsure of anything then please ask us.

I would like to pay by bank transfer. Where do I find your bank details?

We are happy to accept your payment by bank transfer and have a section on our booking form where you choose your payment method. We will email you our bank details, although you can find them on the following lines of text below:

Account name: Highland Club Scotland

Bank account:  Santander

Sort Code: 09  01  28

Account Number:  20209040

Swift code:  BIC: ABBYGB2LXXX

IBAN:  GB16ABBY09012820209040

Please quote booking reference if possible.

Do buses run from Fort Augustus?

Yes, details can be found on our Transport and Travel page.

Where is the nearest rail station?

Inverness Railway Station and Fort William Railway Station are both 30 miles from Fort Augustus.Transport and Travel page

Where is the nearest airport?

Inverness Airport is 38 miles from the Highland Club. Transport and Travel page

How far away are the nearest shops and village?

Fort Augustus village is within a few minutes walk from the Highland Club. There is a local convenience store, gift stores and bars and restaurants.

Can I hire a car in Fort Augustus?

There are no car hire facilities in Fort Augustus, however, you can hire a car from Inverness. Car hire is available from Inverness Airport if you are flying in, or from the city if you are arriving by other means of travel.

When will the swimming pool re-open?

The swimming pool is closed for extensive repair work due to to extraordinary circumstances outwith our control. We are unable to confirm when the swimming pool complex will re-open, however, we will update our full website and social media when we know more information. All the other facilities are completely unaffected by the pool closure, so you can be assured of a restful break at The Highland Club.